Training
AI agent trained only on the patient information you have approved, answering in your organization’s voice.
Answer patients anytime, ensuring compliance
From appointments and pre-visit questions to medication information, billing and follow-up, our AI agents answer across chat, email and voice, HIPAA-compliant and strictly inside the limits you set.
Need to reschedule my Wednesday checkup with Dr. Park.
Pulled it up: Wed Apr 30, 2:00 pm. Here's what's open this week: Mon 28 · 10:00, Tue 29 · 2:30, Thu 1 · 9:15, or Fri 2 · 3:45.
AI Agent
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Trusted by over 10000+ businesses
4.8
Better answers for patients, without more risk for you
01
Answer patients the moment they ask
Appointments, preparation, medication information and billing questions answered instantly, at the hour patients actually worry about them.
02
Take the pressure off the phones
The repeatable calls handled automatically, so your team spends its time on the patients who genuinely need a person.
03
Stay firmly on the right side of the line
The agent answers from approved information only, and hands anything clinical to a qualified human every time.
Trained on your approved data, policies and protocols, not the open internet
Your agent learns your approved materials, booking rules and escalation protocols, then handles routine patient questions within set boundaries.
Book, move, cancel or confirm an appointment, explain what to expect and who the patient will see, completed in your systems rather than left on hold.
AI Agent
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Everything you need to
build, deploy and improve it
Channels
One agent covers chat, email, voice, WhatsApp and Slack.
Procedures
Procedures written in plain language, so an escalation follows the same path every time.
Widgets
Widgets that reply with appointments, checklists and coverage, not just text.
Helpdesk
Keep the Zendesk or Intercom you already run, or switch to the helpdesk built into Chatbase.
Multi-lingual
Detects the language each patient writes in and replies in the same one, on every channel.
Plugs into the stack you already sell on
Native Shopify and Stripe integrations, plus your help desk, WhatsApp, and email, with REST APIs and webhooks for anything custom.
The most trusted AI agent for customer experience
Modern teams run on Chatbase. See for yourself
- 50%drop in email support volume
“Setting up a Chatbase agent as your customer service is a no brainer for any business. It cuts customer service costs while giving customers and leads a far better experience.”Jennifer Johnson, Founder & CEO at LUV Health
- 484questions answered in the first 30 days
“In its first month, the Navigator delivered 484 answers to people who would otherwise have had none.”Kenny Kane, CEO
- 4M+users supported with a small team
“Chatbase has been a great partner for us to figure out what parts we can automate with high quality self-serve, and what parts need personal human support.”Kenneth Schlenker, CEO
Over 800k live agents across the world
Trusted by over 10,000 brands.
Read customer story“Figuring out what to automate and what needs a human — Chatbase has been a great partner.”
Read customer story“A genuinely capable clinical tool, deployed without an engineering team.”
Read customer story“Chatbase really enables us to control AI without letting AI control us.”
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Built for your industry
Retail & E-commerceShoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.
Retail & E-commerce
Shoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.Technology
Your users want help inside the product, not a ticket queue. Embed an identity-verified AI agent in your app, docs, and Slack.Travel & Hospitality
Guests ask about availability, rates, and check-in at every hour. AI agents answer across chat, email, and voice, connected to your PMS and booking engine.Financial Services
Lost cards, disputed charges, and account changes cannot wait on hold. AI agents resolve them across every channel, inside the guardrails you set.The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.