Here's your credit usage this week.
Total credits used
2214
S
M
T
W
T
F
S
Charts and usage
API calls, seats, and credits over time, so customers see consumption before the overage hits.
Your agent replies with real interfaces, not just text
Shoppable product galleries, a cart your customer can check out from, booking cards, forms, charts and live status. Rendered inside the conversation, with your data, ready to be used. Start from a template or build your own.
Widgets
My widgetsCreate widgets
Search...
Type
Integration
Custom widget
Get subscription info
Show active plans and renewal dates. Cancel or upgrade in chat.Get cart
Display cart items and totals. Checkout without leaving the conversation.Get slots
Display available time slots. Book in seconds.Flight tracker
Show flight status and timing. Track journeys in real time.Subscription card
Display subscription details and let customers upgrade, downgrade, or cancel directly in chat.Sales agent
Good evening, John
What would you like to do today?
This week your AI agent handled 1,247 conversations, with automation up 4.2%↑. The biggest theme was pricing and billing questions, followed by account setup. Escalations rose slightly, driven by API integration errors that may benefit from an updated help article.
Summarize issues customers are facing
Suggest improvements from conversations
Add a new text based data source
Insights
Conversations87%
Escalation rate18%
Customer success score81
Suggestions
Add an action to automate issuing refund credits to users.
Resolution rate by ~15%Ask a change...
Trusted by over 10000+ businesses
4.8
Ask a question...
The task gets done in the conversation
It already understands your products, your policies and the systems you've connected, because that's what your agent runs on. And it's been talking to your customers all day, which no analytics tool can say.
Fewer steps between question and done
A link asks the customer to leave, find the right page and start again. A component lets them finish the thing they came for without going anywhere.
Some answers don't work as words
A week using three rooms with photos, amenities, and two plans side by side. Describing them is worse than showing.
It's your interface, not a chat window
Your products, your data, your brand, rendered live. It reads as part of your product rather than a support tool bolted onto the corner of it.
Anything from a status card to a full checkout
Showing all 18 widgets
Here's your current plan.
Your subscriptions
Hobby
+240.00 USD /m
Renews on April 12, 2025
Subscription and account management
Current plan, what's included, what it costs, and the controls to change it.
Happy to help. Tell me what went wrong.
Submit case
mars@company.co
Subject
Payment issue
Message
Having issue making payment, i am not able to use my Amex card. I have also tried using my mastercard which also doesnt work. I have been trying since 4 days and this is really frustrating. Can someone please resolve this issue?
Add attachment
Payment issue.png
Payment issue.pdf
Forms
Bug reports, support cases, and access requests, filled in inside the chat.
Here's what's on sale right now.
Men’s Workout Shoes
Shoppable product lists
Images, prices, variants and add to cart. The customer browses and picks without leaving the thread.
Your cart has 2 items
2 items in cart
XY Metcon 64
Men’s Workout Shoes
$16.00
Total due:
$40.90
Pay using
•• 2683
Cart and checkout
Line items, totals and a saved payment method, with checkout inside the conversation.
Your package is on its way.
Your package is
In-transit
Updated 2m ago
Status and confirmation
Order tracking, delivery progress and account state, shown as live data not a sentence.
Your nearest service center is open now.
Eastside DMV
1240 Halsey St2.1 mi
Office locations
Nearest service center with opening hours, current wait time, required documents and directions.
Here's where your permit application stands.
Building permit
Filed Mar 3, 2026
Application received
Mar 3
Documents verified
Mar 9
Zoning review
Mar 10
Permit issued
Application tracking
Permits, licenses and benefit claims with the current stage, what is outstanding and who has it now.
Here's what is outstanding on your account.
Amount due
4471 0092
Property tax
Due Apr 30
$92.00
Vehicle registration
Overdue by 11 days
$140.00
Total due:
$232.00
Fees and payments
Fines, taxes and renewal fees with due dates and payment taken inside the conversation.
Here's your wellness account credits.
Wellness credits
2,455Balances and rewards
Points, credits, and allowances with the action to spend them, shown inside the thread.
Done, your refill is on the way.
Refill confirmed
Medrolix 20 mg30 tablets · Once daily
Order ID#1234
Arrival dateMon, Jul 20
Order receipts
Confirmation numbers, dates, and a downloadable record, right after the request goes through.
These clinicians are currently available.
Dermatologists near you
Dr. Lena Ruiz, MD
Dermatology1.4m
Dr. Amir Okafor, MD
Dermatology1.8m
Provider matching
Clinician by specialty, location and accepted insurance, with credentials and the next available slot.
Would you like to get notifications?
Get notified
We'll tell you when your status changes or a document is due.
Notifications and consent
Opt-ins for reminders, alerts, and updates, asked once inside the thread instead of a settings page.
Done, your schedule is updated.
Course swapped
CS 210 → CS 340
Action confirmation
Plan changes, requests, and updates confirmed the moment they go through, with the before and after.
Here's what is left on your application:
MSc Data Science
2 of 3 complete
Personal details
Submitted Mar 2
Transcripts
Verified
Personal statement
Submitted Mar 18
Application checklist
Transcripts, essays, reference and deadlines in one list, showing what is received and what is late.
Sure, pick a slot that works.
25
Sun
26
Mon
27
Tue
28
Wed
3:00 PM
3:30 PM
4:00 PM
5:00 PM
6:00 PM
6:15 PM
Booking and scheduling
Rooms, tables, tours, and spa slots with real availability, times, and a book button that actually books.
You're booked. Here are the details.
3 days
The Bamboo Retreat
July 12-16, 2026
Rich content cards
Rooms, listings, and services with photography, ratings, and everything a customer weighs.
Here are your flight details.
2:15 PM
YYZ
Toronto
3:45 PM
JFK
New York
Flight tracker
Live flight details with times, route, gate, and status, pulled from your system as it changes.
A note from our founder
Conversation is a great way to ask for something, and often a bad way to receive it
Everyone decided the future was a chatbox. I understand why. Describing what you want in your own words is the most natural interface there is.
But we started using it for everything, and plenty of things are worse as text. Three rooms described in a paragraph is a bad answer when photos and prices would take seconds. “Reply with the name of the plan you’d like” is worse than two cards and a button.
Some things need to be seen. Some things need to be tapped, compared or filled in. Not every experience should be a wall of text.
So the answer isn’t chat or interface. It’s a conversation that can produce an interface the moment one would be better. That’s what widgets are: an admission that the best way to ask for something and the best way to receive it are usually not the same thing.
yasser elsaid
Founder & CEO , Chatbase
Everything your agent can do, out of the box
Updates in place
Pick a date, choose a time, confirm. Same component, same position.
Build without code
Assemble a component, connect it to your data and preview it as you go.
Connect your data
Live products, availability or account state, pulled into the component.
Holds state
What's selected and what's still needed, carried through the conversation.
Handles hard cases
Multi-step returns, proration, bookings with add-ons. Too fiddly for a link.
The agent decides
Widgets are tied to custom actions. The agent shows one when the action's when-to-use tells it to.
Start from a template
The common components, ready to use. Match your brand and it's live.
Or write it yourself
A widget is just code underneath, so there's no ceiling on what one can be.
Works everywhere
Your site, your product, and the messaging apps customers use.
Everywhere the conversation is visual
Anywhere your customer can see them: your site, your product, their messaging apps.
On your site
In the chat bubble, front and center on the page, or as your whole help experience for customers.
In your product
Embedded in your app, where a component can act on the account someone is already signed in to.
On mobile and messaging
Rendered for screen and platform, a component built once works on phone and desktop.
Works with the tools you already use
Enhance Chatbase by simplifying workflows and linking your preferred apps, with fresh integrations added regularly.
Trusted by over 10,000 brands.
Read customer story“Figuring out what to automate and what needs a human — Chatbase has been a great partner.”
Read customer story“A genuinely capable clinical tool, deployed without an engineering team.”
Read customer story“Chatbase really enables us to control AI without letting AI control us.”
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Explore other features
One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.
The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.