Customer stories
Trusted by companies worldwide to handle millions of customer interactions.
“Chatbase is a very friendly, non-technical platform. You don't need a big team or a complex integration to get real results.”
Maria Fernanda Castro, Merchant Operations Sr. Specialist
“The setup is easy, the adoption hurdle is lower than you fear, and the time your team gets back is immediate.”
LT Jacquin, Group Head of J Force
All customer stories
How Aplazo doubled merchant acquisition without adding headcount
How Jumia J Force scaled support to 8 African markets with Chatbase
How West Coast Batteries solved complex battery recommendations with Chatbase
How Opal serves millions of users with a small team
How Thotis Media guides 7 million French students with a constellation of 18 AI agents
How Castapp built an AI career advisor for 45,000 performers in 4 days with Chatbase
How Rocksteady Corp went from a stretched support team to 24/7 AI agent coverage in 48 hours with Chatbase
How the Testicular Cancer Foundation built an AI agent that answers at 2 AM
How Arcadis built a repeatable AI communication model for public infrastructure projects with Chatbase
How Golf New Zealand built Kim, an AI agent serving 10,000+ member conversations across New Zealand
How AP AGENCY® built a conversational mortgage calculator on WhatsApp for Hipofinance using Chatbase
How Vision Service helped a Japanese municipality provide 24/7 multilingual tourism guidance with Chatbase
How Slovenia's tax authority went from under 50% to 83% of callers reaching a human during peak season
How LUV Health turned customer service into a sales engine with Chatbase
How Saarbruecker Zeitung handles 3,800+ subscriber conversations with Paula, an AI agent built on Chatbase
How Sandbox VR cut training time by 15-20% across 90 locations with an AI knowledge agent built on Chatbase
How the Department of Statistics Malaysia turned days-long public data inquiries into instant answers with Chatbase
How LifeTeachUs scaled support for 20,000 volunteers and hundreds of partner schools with Chatbase
How Europe's largest marketing festival personalizes the experience for 70,000 attendees with Chatbase
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