Customer stories

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All customer stories

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2.2x lift in overall merchant closed-won rate

How Aplazo doubled merchant acquisition without adding headcount

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Resolving 50% of total support volume

How Jumia J Force scaled support to 8 African markets with Chatbase

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Live in week one

How West Coast Batteries solved complex battery recommendations with Chatbase

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24/7 customer support on the app

How Opal serves millions of users with a small team

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18 AI agents guiding 7M students

How Thotis Media guides 7 million French students with a constellation of 18 AI agents

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Idea to driving sales in 4 days

How Castapp built an AI career advisor for 45,000 performers in 4 days with Chatbase

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Stretched support team to 24/7 coverage in 48 hours

How Rocksteady Corp went from a stretched support team to 24/7 AI agent coverage in 48 hours with Chatbase

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484 questions answered in 30 days

How the Testicular Cancer Foundation built an AI agent that answers at 2 AM

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24/7 citizen access to official project info

How Arcadis built a repeatable AI communication model for public infrastructure projects with Chatbase

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10,000+ conversations handled by Kim

How Golf New Zealand built Kim, an AI agent serving 10,000+ member conversations across New Zealand

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Mortgage calculator you can talk to, live on WhatsApp in a weekend

How AP AGENCY® built a conversational mortgage calculator on WhatsApp for Hipofinance using Chatbase

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830 traveler conversations in a 4-month municipal pilot

How Vision Service helped a Japanese municipality provide 24/7 multilingual tourism guidance with Chatbase

FURS Slovenia's tax authority logo
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800,000+ citizen questions answered

How Slovenia's tax authority went from under 50% to 83% of callers reaching a human during peak season

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50% drop in email support volume

How LUV Health turned customer service into a sales engine with Chatbase

Saarbruecker Zeitung logo
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3,800+ subscriber conversations handled

How Saarbruecker Zeitung handles 3,800+ subscriber conversations with Paula, an AI agent built on Chatbase

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15-20% reduction in onboarding e-learning

How Sandbox VR cut training time by 15-20% across 90 locations with an AI knowledge agent built on Chatbase

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Public data inquiries answered in seconds

How the Department of Statistics Malaysia turned days-long public data inquiries into instant answers with Chatbase

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20,000+ volunteers supported without adding staff

How LifeTeachUs scaled support for 20,000 volunteers and hundreds of partner schools with Chatbase

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500% increase in message volume over year

How Europe's largest marketing festival personalizes the experience for 70,000 attendees with Chatbase

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