Changelog

Users can now attach files directly in the conversation across the supported Chatbase channels including the chat bubble, email, Whatsapp, Instagram DM and Facebook Messenger, making it easier to ask questions about documents and images without leaving the conversation. Chatbase currently supports PDF, PNG, JPG, and JPEG attachments, and the agent can analyze those attachments and respond based on their content.

This helps users share screenshots, images and documents right in the chat, creating a smoother and more interactive support experience.

GPT-5.4 mini and GPT-5.4 nano are now available on Chatbase.

Chatbase now offers an even wider range of models, giving you more flexibility to choose the right one for your needs.

Whether you’re optimizing for speed, cost or overall performance, you can pick the model that best fits your case and build agents that work the way you want.

Role-Based Access Control (RBAC) is now available on Chatbase. It allows teams to define exactly what each user can access and modify within their workspace, giving organizations more control over how permissions are managed.

Instead of relying on fixed roles like Admin ,Member or Viewer, RBAC allows enterprise users to create custom roles with flexible permissions tailored to their organization’s needs. This helps maintain security, prevent accidental changes, and organize access across teams more effectively.

For example, a user could have Member-level access but nor able to view sources, while another member could have access to analytics but not able to modify agent settings.

Enterprise users can contact us to create customized roles and permissions for their workspace.

Audit Logs are now available for Enterprise users. You can now view a detailed history of key workspace actions, including what changed, when it changed, and whether it was triggered by a user or the system. This makes it easier to review updates, troubleshoot unexpected changes, and keep a reliable record over time. This release supports our broader focus on enterprise-grade security and transparency, aligned with our SOC 2 and GDPR commitments.

We’ve added GPT 5.4 as a new model you can use to run your Chatbase agents.

How to switch: Agent → Settings → Model → select GPT 5.4 and save.