Changelog

Chatbase Agents now support email as a channel.

Connect a support inbox, and your Agent will read incoming emails and send replies using your existing data.

Set-up guides:

• Configure email settings
• Connect your email provider

We’ve added Gemini 2.5 Pro as a new model you can use to power your Chatbase agents.

Try it out in your agent settings today.

To see how it compares to other models check our Model Comparison Guide.

We’ve added Claude Opus 4.5 as a new model you can use to run your Chatbase agents.

How to switch: Agent → Settings → Model → select Claude Opus 4.5 and save.

We’ve shipped Agent Page, a full-page, chat style help page where customers can ask questions in plain language and get answers from your existing docs and help center.

Instead of sending users into categories and long article lists, you give them one place where they just type a question and get an answer.

You’ll find it under Deploy → Help page in your Agent dashboard.

Your agent now detects when your sources contain conflicting information, like outdated pricing or duplicated details and suggests how to resolve them.

Keep your data accurate and consistent with guided conflict resolution. You’ll find these under Sources → Suggestions, alongside your existing Content gaps.