Training
AI agent trained on your docs, changelog and API reference, on frontier models you choose.
One AI agent for your support and revenue growth
From onboarding and technical troubleshooting to billing, subscriptions and lead qualification, our AI agents resolve complex support across chat, email and voice, reducing churn without adding headcount.
Hey, I created a project but haven't generated an API key yet. Can you walk me through it?
Sure, Sarah. I scoped this to project_2k4j. Treat it like a password, store it in your secret manager. Want a curl example for your stack?
AI Agent
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Used by SaaS teams, dev-tools companies, and infrastructure platforms shipping multiple times a day.
4.8
Trained on your product, docs, and policies, not generic support data
Your agent learns your documentation, your changelog and your escalation rules, then resolves the queries that actually reach your team.
Our agents walk new users through setup, configuration and first-run problems with step-by-step guidance, so activation doesn’t depend on someone being awake.
Setup
3 to 3
Install the snippet
Connect your help centre
Set your handoff rules
One agent, from everyday support to new pipeline
01
Resolve everyday support
Instant answers for onboarding, troubleshooting, account access, and billing.
02
Turn cancellations into renewals
Plan changes, billing confusion and cancellation requests handled as retention conversations, not exit forms.
03
Qualify inbound demand
Engage the visitors who reach your pricing page, answer the hard product questions, and book the ones worth a meeting.
Everything you need to
build, deploy and improve it
Channels
One agent covers chat, email, voice, Slack, in-app and WhatsApp.
Procedures
Procedures written in plain language, so an escalation follows the same path every time.
Widgets
Widgets that reply with account details and usage data, not just text.
Helpdesk
Keep the Zendesk or Intercom you already run, or switch to the helpdesk built into Chatbase.
Multi-lingual
Detects the language each customer writes in and replies in the same one, on every channel.
The same customer with two very different experiences
What it’s like to be on the other end of each one.
Legacy chatbots & ticket queues
Decision trees, macros, contact forms
- Scripted and impersonal
- Feels like deflection
- Nobody answers when the bot fails
- Frustrating, so customers walk away
14%Resolution rate
12+ hrsFirst response
Chatbase AI agents
An AI agent, working as your brand
- A white-glove experience for every customer
- Actually helpful, tailored to them
- Answers in seconds, resolves end to end
- Makes customers feel taken care of
70%+Resolution rate
<10 secFirst response
Plugs into the stack you already sell on
Native Shopify and Stripe integrations, plus your help desk, WhatsApp, and email, with REST APIs and webhooks for anything custom.
Verified results
Three published customer stories, with the figure each one reports.
- 24/7customer support on the app
“We wanted to figure out what parts we can automate with high quality self-serve, and what parts need personal human support. Chatbase has been a great partner for us to do that.”Kenneth Schlenker, CEO
- 7Mstudents guided per year
“Chatbase is a great tool when it comes to controlling your own AI agents. There are a lot of safety measures and parameters you can control to incorporate specific information and data, and to give precise instructions on what they can and can’t do.”Pierre, Data Director at Thotis Media
- 2.2xlift in merchant closed-won rate
“Chatbase is a very friendly, non-technical platform. You don’t need a big team or a complex integration to get real results.”Maria Fernanda Castro, Merchant Operations Sr. Specialist
Over 800k live agents across the world
Trusted by over 10,000 brands.
Read customer story“Figuring out what to automate and what needs a human — Chatbase has been a great partner.”
Read customer story“A genuinely capable clinical tool, deployed without an engineering team.”
Read customer story“Chatbase really enables us to control AI without letting AI control us.”
4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Built for your industry
Retail & E-commerceShoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.
Retail & E-commerce
Shoppers want sizing, shipping, and returns answered instantly. AI agents trained on your catalog and policies keep them moving to checkout.Technology
Your users want help inside the product, not a ticket queue. Embed an identity-verified AI agent in your app, docs, and Slack.Travel & Hospitality
Guests ask about availability, rates, and check-in at every hour. AI agents answer across chat, email, and voice, connected to your PMS and booking engine.Financial Services
Lost cards, disputed charges, and account changes cannot wait on hold. AI agents resolve them across every channel, inside the guardrails you set.The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.