Automate customer support from question to resolution

Point it at your help center, files, links, Q&As, Notion pages and product data. It answers from what you’ve given it, and says so when something isn’t covered.

Describe the role, the tone and the job in plain English, the way you’d brief someone on their first day. No prompt engineering and no syntax to learn.

Choose the model your agent runs on and see exactly what’s powering it. Frontier models you can pick and change, rather than a proprietary one you have to take on trust.

Write out the steps for a task the way you’d write them for a person, and call an action inline wherever it needs to look something up or make a change. Look up an order in Shopify, pull an invoice from Stripe, find a slot in Cal, all in the middle of the step that needs it.

Choose what it can reply with. Product cards, order trackers, plan comparisons and slot pickers, rendered inline so customers can act without leaving the conversation.

Use the Chatbase helpdesk, or connect Zendesk, Gorgias or whatever you run today. Escalations land in the inbox your team already works in.

Ask your own conversations a question in plain English and watch it work through them, then read back what it found and the reasoning behind it.

Your accent color, your theme and your voice, so it reads as
part of your product rather than something a vendor bolted on.