Build repeatable workflows with Procedures
Chatbase Procedures let you teach your AI agent how to handle repeatable workflows, much like writing an SOP for a teammate.
Write the process in plain language, including when it should apply, what information the agent should look up, and which actions it should take. Your agent can then follow the same process consistently across conversations.
Use Procedures for workflows like qualifying leads, handling returns and refunds, troubleshooting issues, or any process where your agent needs to follow a specific set of steps.
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