
WhatsApp Catalog is now live
Your AI agent can now help customers discover products and place orders directly on WhatsApp using your WhatsApp Catalog.
With the Get products action, your agent can pull products from your catalog and show them to customers directly in the conversation. Customers can then add products to their WhatsApp Shopping Cart and place their order without leaving WhatsApp.
This makes it easier to turn product conversations into purchases, all within the same chat.
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