Jan 5, 2026
Tickets as a Source (Zendesk & Salesforce)
You can now train your agent using support tickets as a data source. Tickets are supported for Zendesk and Salesforce, allowing your agent to learn directly from real customer conversations.
This feature is available on the Pro plan.
To get started, go to Sources → Tickets and connect your Zendesk or Salesforce account.
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
No credit card required