Nested Suggested Messages are now available

Nested Suggested Messages are now available

Suggested messages can now be nested inside the chat bubble, so you can group related topics under a main option instead of showing one long list of options.

This keeps the widget cleaner and helps customers get to the right action faster like: Orders → Track order / View order / Update billing details.

How to set it up:

• Go to deploy → Manage (Chat widget)
• In Suggested messages, use the nested option to group suggestions under a parent message