Chatbase conversations now support attachments

Users can now attach files directly in the conversation across the supported Chatbase channels including the chat bubble, email, Whatsapp, Instagram DM and Facebook Messenger, making it easier to ask questions about documents and images without leaving the conversation. Chatbase currently supports PDF, PNG, JPG, and JPEG attachments, and the agent can analyze those attachments and respond based on their content.

This helps users share screenshots, images and documents right in the chat, creating a smoother and more interactive support experience.