Chatbase launches Stripe integration for AI Agents handling billing support
Sandra Dajic
Oct 8, 2025
5 min read
Summary by Chatbase AI
Chatbase introduces Stripe integration, allowing AI Agents to manage payments, invoices, and plan updates securely. It’s a major step from chatbots that reply to agents that act.
Chatbase helps companies build AI Agents for customer support - Agents that don’t just talk, but take real action.
Today, we’re extending that capability with a new Stripe integration - allowing Chatbase AI Agents to automate billing and subscription requests directly inside your support workflow.
Why it matters
Billing questions are among the most common support requests for SaaS and subscription companies. Until now, AI chatbots could answer about payments, but they couldn’t do anything.
With this integration, Chatbase AI Agents can now:
- Access Stripe data securely
- Check payment and subscription status
- Share invoices or refund details
- Update or cancel plans in real time
This transforms Chatbase from a conversational layer into a fully transactional support platform - one that can resolve billing tickets instantly without human intervention.
→ Learn more about AI Agents for customer service
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A new era for AI customer support
Most support automation tools focus on FAQs or ticket triage. Chatbase is different: it creates AI Agents trained on your company’s knowledge, connected to your real business systems.
By integrating with Stripe, Chatbase becomes the first platform that merges context understanding with financial capability - something traditional chatbots and ticketing tools can’t offer.
How to set it up
For teams already using Stripe, setup takes minutes:
Open your Chatbase dashboard → Integrations → Stripe
Connect your account securely
Why Chatbase stands out
- End-to-end support - Chatbase Agents handle everything from general questions to live account actions
- No-code setup - integrate Stripe, Zendesk, WhatsApp, and more in minutes → Set up in minutes: Integration guide
- Trusted AI - secure, auditable, and adaptable to your brand tone → Check our commitment: Chatbase Security
- Scalable automation - from startups to enterprise teams
With this launch, Chatbase moves beyond simple chatbots and into a new era of AI-driven customer support where agents can both understand and act.
If you’re building an automated support experience that feels human, works across channels, and now even handles billing: Chatbase is the platform built for that.
→ Get started today: Create your AI Agent
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