AI Agents vs Chatbots
A Chatbot answers questions. An AI agent understands, acts, and improves. See how a Chatbase agent reduces tickets, surfaces product insights, and connects to your stack.
Trusted by 10,000+ businesses worldwide
AI Agents vs Chatbots, the short version
Choose from 35+ models (including GPT-5). Switch anytime.
Build powerful AI Agents for customer support
Scalable efficiency
Resolve 80% of queries with your AI Agent, scaling support operations effectively.
24/7 availability
Instant support anytime, anywhere, ensuring customer assistance around the clock.
Personalized experiences
Tailor interactions for each prospect, enhancing satisfaction and loyalty.
Custom AI Agent training
Tailor AI Agent responses with advanced source control and feedback loops, so your support agent gets smarter over time.
Seamless integration
Plug Chatbase into your existing stack—CRM, ticketing, etc. and boost agent efficiency without changing how your team works.
Tone and brand control
Customize your Agent’s tone, vocabulary, and personality so every conversation feels on-brand and human.
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Enterprise-grade security & privacy
We take security and compliance seriously. Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Chatbase is committed to safeguarding your data.
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