Chatbase Affiliate Program Terms and Conditions

Key Terms (Summary)

Here is a list of main Chatbase affiliate program terms you should know about before signing up:

  • Self-referrals are not allowed (signing up for Chatbase through your own referral link).
  • Engaging in abusive behavior, gaming, or any form of customer deception, including sharing fake discounts on bargain-sharing websites, will lead to the termination of your account.
  • The use of paid advertisements utilizing Chatbase branded terms or domain names (or misspellings thereof) in PPC campaigns is strictly prohibited.
  • It is strictly forbidden to create any form of representation, including domain names (or misspelled variations), code, designs, imagery, text, videos, or any other means, that could mislead customers into believing that your website is affiliated with or related to Chatbase's website.
  • Creation of websites to solely promote Chatbase software requires a prior written approval from our Affiliate Program Manager.
  • We do not work with coupon, bargain or cashback websites.
  • If any of the terms outlined in this Agreement are violated, we reserve the right to terminate your affiliate account. Commissions generated through methods that violate our Terms of Service will not be owed or paid.
  • After a period of 6 months without any activity, we reserve the right to terminate your account. If this occurs, any unpaid commissions that are below the minimum payout threshold will be voided.
  • We maintain the right to modify or revise our Affiliate Program Terms and Conditions whenever necessary.

Affiliate Commissions

Affiliate commissions are paid:

  • Commissions are paid via Stripe Express. If Stripe Express is not available in your country, PayPal may be used as an alternative.
  • To ensure you receive commissions, you must set up a valid payout method (Stripe Express account or PayPal if Stripe Express is unavailable in your country).
  • Minimum payout threshold is $100 USD. Unpaid commissions will accumulate in your affiliate account until you reach this threshold.
  • Commissions are typically paid monthly, though the Company reserves the right to modify the payout schedule at any time.

Full Terms and Conditions

These Affiliate Program Terms and Conditions ("Terms") govern your participation in the Chatbase Affiliate Program ("Program") offered through the Dub Platform ("Platform") by Chatbase ("Company"). By enrolling in the Affiliate Program, you are bound by these Terms. We strongly recommend reviewing these Terms thoroughly before becoming a member of our Program.

1. Enrollment in the Program

1.1 Eligibility

To be eligible for the Program, you must be at least 18 years old and have the legal authority to enter into a binding agreement. Companies, organizations, and individuals are welcome to participate. Accounts registered using automations (e.g. by bots or other means) are not permitted. If you are registering on the Platform as a business entity, you represent that you have the authority to bind the entity to this Agreement. You further represent and warrant that you have full power and authority to enter into and perform your obligations under this Agreement, and that in carrying out this Agreement and using the Platform, you will comply with all applicable laws and have the right to transmit your data through or to the Platform.

1.2 Registration

To enroll in the Program, you must create a partner account on the Platform and accept these Terms. You must create an account with a unique username and password for use by yourself and, if applicable, any authorized personnel acting on your behalf ("Permitted Users"). You must keep your User ID confidential and secure. Do not disclose or share your User ID. You are responsible for all acts, omissions and content carried out under your User ID. If you suspect that a User ID has been compromised, you must notify us immediately. We reserve the right to accept or reject any affiliate application at our sole discretion.

1.3 Single Account Policy

Creating multiple partner accounts on the Platform is strictly prohibited and constitutes a violation of these Terms. Each individual or business entity is limited to one partner account. Any attempt to create additional accounts using different email addresses, identities, or other means to circumvent this restriction will result in immediate account suspension or termination. If you need to modify your account details or transfer account ownership, please contact our support team instead of creating a new account.

2. Affiliate Responsibilities

2.1 Promotion

As an affiliate, you agree to actively promote and market Chatbase by sharing your unique referral link or referral code as provided through the Platform.

2.2 Compliance

You represent and warrant that you will use the Platform only in accordance with all applicable laws, rules, and regulations, including but not limited to privacy and data protection laws, and refrain from misrepresentation of any information uploaded or provided, impersonation of another individual or entity, or engaging in fraudulent behavior or misconduct. You shall adhere to all applicable laws, regulations, and ethical guidelines in your promotion of Chatbase. This includes, but is not limited to, complying with anti-spam laws, privacy laws, and intellectual property rights. You also agree that your website, service or correspondence does not contain any materials that at Chatbase's sole discretion are considered to:

  • 2.2.1 Encourage the display of explicit nudity, adult-oriented material, explicit sexual language, as well as images depicting individuals in suggestive or sexually explicit positions or engaging in activities that are inappropriate or against the law in your specific location;
  • 2.2.2 Include content that is violent, obscene, defamatory, libelous, slanderous, or unlawful;
  • 2.2.3 Encourage expressions of hatred, whether targeting an individual or a collective, and regardless of their race, gender, beliefs, country of origin, religion, marital status, sexual orientation, gender identity, or language;
  • 2.2.4 Include any materials that violate or facilitate the violation of copyright, trademark, or other intellectual property rights, or that contravene the law;
  • 2.2.5 Include "Chatbase" or variations or misspellings thereof in its domain name as keywords in PPC campaigns;
  • 2.2.6 Advocate for political or religious ideologies and/or demonstrate affiliations with hate, criminal, or terrorist acts;
  • 2.2.7 Encourage gambling activities, encompassing but not limited to online casinos, sports betting platforms, bingo halls, or poker rooms;
  • 2.2.8 Contain software downloads that potentially enable diversions of commission from other affiliates in our program;
  • 2.2.9 Make representations through domain name, code, designs, imagery, video, text or otherwise that makes your website resemble the Chatbase website in a manner which leads customers to believe you are the Chatbase website, business or a legal representative of Chatbase in any way. Creation of separate websites to solely promote Chatbase software requires a prior written approval from Affiliate Program Manager;
  • 2.2.10 Offer coupons, rebates, or other forms of kickbacks from your Commission as an incentive. Adding bonuses or bundling other products with Chatbase, however, is acceptable, if prior permission is received from the Affiliate Program Manager;
  • 2.2.11 Make false claims and promote non-existing discounts, coupons, bargains or use other misleading strategies to gain traffic through the partner links;
  • 2.2.12 Promote any special deal or offer in a way that contradicts the arrangement set forth by the Partner Program Manager when offering such a deal to you;
  • 2.2.13 Create pop-unders, pop-ups, frames, iframes, or any other visible or invisible activities that place affiliate cookies without obtaining the consent of the end user, unless the user has clearly and explicitly indicated their interest in accessing specific savings by clicking on a prominently labeled button, link, or image related to that specific deal or discount. In such instances, the links should lead users to the Chatbase website.

2.3 Accurate Representation

When promoting Chatbase, you must accurately represent the Company and its offerings. You may not engage in any deceptive, misleading, or fraudulent practices that could damage the Company's reputation.

2.4 Prohibited Activities

You shall not engage in any activities that could harm Chatbase, its customers, or affiliates. This includes, but is not limited to, using illegal or unethical methods to drive traffic or generate referrals, such as spamming, cookie stuffing, or incentivized referrals. You agree to collaborate with Chatbase only through methods approved or specified by Chatbase. Your interactions must also comply with this Agreement, and you will not use data in any way that infringes the intellectual property rights of a third party or violates any applicable law, rule, or regulation. Further restrictions:

  • 2.4.1 We do not work with coupon, bargain or cashback websites. Any discounts provided to you must not be displayed publicly. If a non-coupon, cashback or discount website displays a discount or a coupon after receiving prior written consent from our Affiliate Program Manager, user must be able to clearly see such deal/coupon/savings information and details before affiliate cookie is set. (Sites with links to "click here to see coupon" which redirects to the Chatbase website are not allowed.)
  • 2.4.2 Your site may not have "Click to see Coupon/Deal" or any variation that redirects to Chatbase website, when there are no coupons or deals available. Affiliates using this tactic will be removed from our program immediately.
  • 2.4.3 You may not bid on or use keywords or phrases, such as Chatbase Coupon(s), Chatbase Discount(s) or other phrases implying coupons are available. The use of any incorrect spellings of our brand name, either alone or in conjunction with words like coupon, deal, savings, or any similar variations or synonyms, is strictly forbidden.
  • 2.4.4 You may not use any misleading content, messaging, referral links, buttons or images to advertise anything else besides deals that are currently authorized. Your marketing endeavors should have a clearly discernible commercial objective.
  • 2.4.5 You have the exclusive responsibility for maintaining and updating the information on your website. For instance, if there are any changes to Chatbase pricing policy, it will be your duty to ensure that this information is updated. In certain cases, we may monitor your site to ensure it remains current, and we will notify you of any changes that we believe could improve your performance.
  • 2.4.6 You are limited to creating and using a single account as our affiliate. However, within that account, you are permitted to use multiple domains.
  • 2.4.7 Referring oneself, immediate family members, or the company one works for through a referral link is strictly forbidden. This implies that commissions will not be granted for any personal purchases made by oneself, immediate family members, or the affiliated company.
  • 2.4.8 Creating another account in our Affiliate Program is not permitted if your previous account has been terminated.

3. Commission Structure and Payment

3.1 Commission Rates

The details of applicable commission rates can be found on your Partner Dashboard once you register for the program. These rates are subject to change at the Company's discretion and will be communicated to you in advance.

3.2 Qualified Referrals

A qualified referral is a customer who signs up for a paid subscription to Chatbase using your unique referral link or referral code. Only qualified referrals are eligible for commission payouts.

3.3 Commission Payouts

Payouts will be paid monthly at the start of every month. The Company reserves the right to modify the payout schedule at any time. Payouts will be made in USD. Commissions are payable only after the Company has received payment in full for the corresponding transaction.

3.4 Minimum Payout

A minimum commission threshold of $100 USD is applied before a payout can be made. Commissions will accrue until this threshold is met. The Company has no obligation to pay any Commission, and is not responsible for any Commission amounts until payment has been received in full. All Commission payments must be processed through the Platform. Receiving payments directly from the Company outside of the Platform is a violation of these Terms.

3.5 Payment Method

To be eligible to receive Commission payments, you must maintain an active account on the Platform and set up a valid payout method. This requires creating a Stripe Express account and completing all necessary identity and other applicable verifications. If Stripe Express is not available in your country, you may instead use a PayPal account to receive commissions. Commission payments will be deposited into your account via Stripe Express (or via PayPal only if Stripe Express is unavailable in your country). The Company is not liable for any delays, inaccuracies, or errors in Commission payments. It is your responsibility to provide accurate account information and update it as necessary.

3.6 Payment Processing

Payment processing services are provided by third-party payment providers, including Stripe Express (Stripe, Inc.) and PayPal (PayPal Holdings, Inc.) (collectively, "Payment Providers"). All payments to Partners will be processed through Payment Providers, which require that you enter a separate agreement with the Payment Provider(s). The Company is not a party to any such agreement and shall have no liability, responsibility or obligation under such agreement. You will be solely responsible for any fees charged by any Payment Provider (the "Transaction Costs"). The Company is not responsible for any incorrect, delayed, or failed payments resulting from outdated or inaccurate account information.

3.7 Taxes

Each party is responsible for paying their own taxes, including sales, use, value added, or any other national, state, or local taxes on net income, capital, gross receipts or payments, and is responsible for complying with any required tax documentation or obligations. This also applies to customs duties and other similar fees. With respect to Commission payments earned and received by you, you agree that you are solely responsible for any taxes, levies, customs duties or similar governmental assessments of any nature imposed or in force in the relevant jurisdiction of tax residency or incorporation.

4. Term and Termination

4.1 Term

These Terms will remain in effect until terminated by either party. Either party may terminate this Agreement at any time by providing the other party with thirty (30) days' written notice.

4.2 Termination for Cause

If you breach this Agreement, the Company may, at its sole discretion and without notice, temporarily or permanently suspend your access to the Platform or terminate your participation in the Program immediately if you violate these Terms or engage in any prohibited activities.

4.3 Inactivity Termination

After a period of 6 months without any activity, we reserve the right to terminate your account. If this occurs, any unpaid commissions that are below the minimum payout threshold will be voided.

4.4 Effect of Termination

Upon termination of this Agreement, effective as of the termination date, you must immediately cease all use of the Platform. You will no longer be eligible to earn commissions. Any unpaid commissions earned before the termination date that are below the minimum payout threshold of $100 will be voided. Termination of your account will result in the immediate loss of access to the Platform, and we may delete any information stored in your account. Termination does not limit our other rights or remedies available under this Agreement or applicable law.

5. Intellectual Property

5.1 Limited License

The Company grants you a non-exclusive, non-transferable, revocable license to use its logos, trademarks, and promotional materials solely for the purpose of promoting Chatbase as an affiliate.

5.2 Intellectual Property Rights

You acknowledge that all intellectual property rights in Chatbase, its trademarks, and associated materials belong to the Company. You shall not modify, reproduce, or distribute any of these materials without the Company's prior written consent.

6. Confidentiality

"Confidential Information" means any information disclosed by one party to the other in connection with this Agreement that is designated as proprietary or confidential by the disclosing party, or should reasonably be understood to be proprietary or confidential given its nature and the circumstances of disclosure.

Each party agrees to:

  • use the other party's Confidential Information solely for the purpose of fulfilling its obligations under this Agreement;
  • protect the other party's Confidential Information with at least the same degree of care it uses to protect its own confidential information of similar importance;
  • not disclose the other party's Confidential Information to any third party except to its employees, contractors, or professional advisors who have a legitimate need to know the information and who are bound by confidentiality obligations at least as protective as those in this Agreement.

The obligations do not apply to any information that the receiving party can demonstrate has become publicly known through no wrongful act or omission of the receiving party; is rightfully received from a third party without restriction on disclosure; or is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information.

7. Limitation of Liability

7.1 No Warranty

The Platform and Program are provided "as is" and "as available." To the fullest extent permitted by applicable law, and except as expressly stated in this Agreement, the Company makes no warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Except as expressly stated in this Agreement, the Company does not warrant that the Platform will be uninterrupted or error-free.

7.2 Limitation of Liability

The Platform is made available to various independent entities, including affiliates. These entities are not partners, agents, or employees of the Company. The Company is not responsible or liable for the acts, omissions, representations, warranties, breaches, or negligence of any such entity. In no event will the Company or its officers, directors, affiliates, partners, employees, shareholders, or agents be liable for any damages of any kind (including lost profits, loss of data, personal injury, fines, fees, penalties, or other liabilities), arising from or related to your use of, or inability to use, the Platform or Program. In no event, regardless of the form or theory of action, will the total aggregate liability of the Company or its officers, directors, affiliates, partners, employees, shareholders, agents, successors, or assigns in connection with your use of the Platform for any purpose exceed five hundred U.S. dollars ($500).

8. General Provisions

8.1 Modification

The Company reserves the right to modify these Terms at any time. Any modifications will be republished on the Platform or your partner dashboard with an updated date. Your continued participation in the Program after such modifications constitutes your acceptance of the updated Terms. The Company may also update, modify, or change any aspect of the Platform (including, without limitation, its features, functionality, content, or appearance) at any time, without prior notice.

8.2 Parties' Relationship

You and the Company are considered separate entities, operating as independent contractors. The provisions in these Terms do not establish a partnership, joint venture, agency, or employment connection between both parties. In all matters relating to this Agreement, you and the Company are independent contractors, and nothing will be construed to create any association, partnership, joint venture, or relationship of agency or employment between you and the Company.

8.3 Governing Law and Jurisdiction

The terms will be regulated and interpreted in compliance with the laws of the Province of Alberta. Any conflicts arising from these terms will be exclusively resolved in the courts of that jurisdiction.

By joining Chatbase Affiliate Program, you acknowledge that you have read, understood, and agree to be bound by these Affiliate Program Terms and Conditions.