The complete platform for AI support agents
Chatbase is designed for building AI customer support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective resolution of complex customer support queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills. Automate customer service workflows in minutes.
Engineered for security
Enjoy peace of mind with robust encryption, strict compliance standards, and enterprise-grade security.
Conversational AI for customer support
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions.
Refine & optimize
This ensures your agent is improving over time with better resolution and analytics.
Route complex issues to a human
Seamlessly escalate certain queries to human agents via live chat when the AI agent is unable to solve the problem or when issues require human review.
Review analytics & insights
The agent gathers important insights, analytics, and customer engagement data about your customers & business.
Build the perfect customer-facing AI agent
Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, helpdesk platforms, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Take actions and automate workflows on your systems
Configure actions and omnichannel automation that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to human agents via live chat or helpdesk tickets.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any Chatbase branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
Discover the Chatbase platform
AI support agents that work like your best employees
Enterprise-ready AI agents your customers can trust
Omnichannel: works across all channels your customers use
Easily integrate your AI Agent with various platforms and channels, including website chat, WhatsApp, Slack, and email.
Secure by default
Your AI Agent ensures the utmost security by refusing sensitive or unauthorized requests. Enterprise-grade security and compliance built in.
Enterprise-grade guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Handles unclear requests
Your AI Agent uses natural language understanding to adapt to modern conversational styles.
Enhance multilingual support
Engage users globally with seamless language detection and translation in 80+ languages, powered by generative AI.
Omnichannel: works across all channels your customers use
Easily integrate your AI Agent with various platforms and channels, including website chat, WhatsApp, Slack, and email.
Secure by default
Your AI Agent ensures the utmost security by refusing sensitive or unauthorized requests. Enterprise-grade security and compliance built in.
Enterprise-grade guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Handles unclear requests
Your AI Agent uses natural language understanding to adapt to modern conversational styles.
Enhance multilingual support
Engage users globally with seamless language detection and translation in 80+ languages, powered by generative AI.
What people say
With over 10,000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
Enterprise-grade security & privacy
We take security and compliance seriously. Your data stays yours. Data encryption. Secure integrations. Your AI customer support platform is SOC 2 Type II certified and GDPR compliant.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Chatbase is committed to safeguarding your data.
Learn more
Make customer service your competitive edge
Use Chatbase to deliver exceptional AI customer support experiences that set you apart from the competition.
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