Your best support agent, 24/7
Resolve questions instantly with an AI agent trained on your help center, policies, and product knowledge, so customers get answers fast and your team can focus on the most complex tickets.
Trusted by10,000+businesses worldwide
Support volume grows faster than your team
Customers expect instant, accurate answers across every channel. But as ticket volume scales, response times slip, agents repeat the same work, and inconsistencies creep in. The result is higher costs, more escalations, and a worse customer experience.
Repeating the same questions across chat and email burns time, increases wait times, and pulls agents away from complex issues.
Different agents, shifts, and sources of information lead to conflicting responses and frustrated customers.
Slow resolution increases refunds, chargebacks, and churn, and forces teams to spend more time on angry follow-ups.
When support is offline or backlogged, customers abandon, issues pile up, and your team starts every conversation from scratch.
Trusted resolution at scale
Chatbase gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
Instant answers
Handle repetitive questions immediately, 24/7, without adding headcount.
Always on policy
Keep responses consistent by grounding answers in your help center and rules.
Smart responses
Resolve issues without opening tickets, reducing volume across channels.
Faster escalations
Hand off complex cases with full conversation context and clear summaries.
Lower handle time
Reduce time spent searching docs and rewriting the same responses.
Better experience
Give customers fast, confident help that feels consistent across every touchpoint.
Launch your support agent in hours
Connect sources
Add your help center, policies, and FAQs.
Customize behavior
Define tone, escalation rules, and what the agent should avoid.
Deploy anywhere
Embed it where customers ask questions most.
Improve weekly
Review conversations and tighten answers over time.
What people say
With over 10,000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
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