Support that keeps trips moving
Handle booking and post-booking questions with an AI agent that guides travelers through changes and disruptions.
No credit card required
Trusted by10,000+businesses worldwide
Travel is high-stakes
Customers need clear, immediate guidance when money, timing, and logistics are on the line. Delays and inconsistent answers quickly turn into escalations, lost bookings, and negative reviews.
Disruptions, seasonal spikes, and promotions create ticket surges your team cannot staff for.
A single policy mistake can trigger refunds, chargebacks, and negative reviews.
You need to be there for last-minute questions about fees, flexibility, and eligibility.
Automate support without losing trust
Deploy an AI agent that stays aligned with your rules and workflows, resolves common issues end-to-end, and hands off smoothly when a human is needed.
Before, during, after
Handle booking questions before purchase, itinerary issues during travel, and follow-ups after the trip. Always on, across time zones and peak periods.
Policy-correct responses
Stay aligned with your change, cancellation, refund, baggage, and add-on rules. Give clear next steps without confusing edge cases or overpromising.
Fewer escalations
Deflect repetitive tickets like fare rules, booking changes, and refund timelines. Route complex cases to agents with full context when needed.
More bookings
Answer last-minute questions about fees, flexibility, and eligibility instantly. Reduce drop-offs at checkout and increase completed purchases.
All travel verticals
Airlines, rail, OTAs, hotels, cruises, car rentals, tours, and activities.
Every channel
Website, help center, booking flow, and in-app support.
One experience
One source of truth, one tone of voice, fewer conflicting answers.
Launch your AI agent in a day
Add sources
Add your help center, policy pages, booking FAQs, fees, fare or package rules, and customer emails so the agent answers based on your real source of truth.
Train on policies
Cover the scenarios that drive volume in travel, like changes, cancellations, refunds, baggage, upgrades, vouchers, and payment issues so customers get clear next steps fast.
Deploy anywhere
Embed the agent across high-intent moments like booking, manage trip, check-in, and support pages so customers can resolve issues without waiting on an agent.
Keep improving
Review top questions, handoffs, and failure points to tighten answers and reduce escalations. Keep your experience consistent during peaks, promotions, and disruptions.
What people say
With over 10,000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
No credit card required