AI support that members love
Deliver fast, accurate, on brand answers across scheduling, memberships, billing, and class policies.
No credit card required
Trusted by10,000+businesses worldwide
Wellness is personal
When someone is choosing a gym, booking a class, or managing a membership, they want quick answers and a smooth experience. Slow replies and confusing policies lead to lost signups, cancellations, and no-shows.
People abandon when they cannot confirm class details, pricing, availability, or what to expect.
Front desk and coaches spend hours on the same questions about schedules, policies, and memberships.
Missed classes, unclear rules, and late changes create revenue leakage and frustration.
Automate support without losing the human touch
Chatbase gives you an AI agent that answers accurately, stays on policy, and helps members book faster while freeing your team to focus on the in-person experience.
Booking & scheduling support
Help customers choose the right class, trainer, or service, check availability, and book in seconds without calling the front desk.
Instant answers 24/7
Answer questions about membership options, trial passes, pricing, class schedules, and amenities anytime, even when your team is offline.
Reduce no-shows
Set clear expectations on cancellations, late policies, and rescheduling so members show up prepared and fewer spots go unused.
Convert more leads
Resolve objections instantly so motivated leads sign up while they are deciding, not after they bounce.
All wellness businesses
Gyms, yoga and Pilates studios, spas, salons, and clinics.
Every channel
Website, booking flow, contact form, and in-app support.
On brand
One voice across every location, service, and staff member.
Launch your AI agent in hours
Add sources
Add the content your customers and members rely on, like service menus, class schedules, membership tiers, pricing pages, policies, FAQs, and location details. This becomes the agent’s source of truth.
Define services
Teach the agent how your business works, including memberships and packages, intro offers, booking rules, cancellation windows, late policies, deposits, waivers, and common billing questions so answers stay consistent.
Deploy anywhere
Embed the agent on high-intent pages like pricing, class schedules, trainer bios, and booking, plus your contact and FAQ pages. Meet people when they are deciding, booking, or trying to change an appointment.
Keep improving
Review the top questions, misunderstood topics, and escalations to tighten your knowledge base and prompts. Use real conversations to reduce no-shows, increase conversions, and lighten front desk workload.
What people say
With over 10,000 clients served, here's what they have to say
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"The chatbots are user-friendly, easy to customize, and have been effectively serving our customers for nearly two years."
"Chatbase gave us a powerful, flexible way to launch our AI chatbot without the complexity we saw in other platforms. Guests report strong satisfaction, and the system has been easy for our team to maintain. The customization options let us match our brand voice, and the platform continues to scale with us."
"Chatbase is an excellent AI chat solution for businesses. Onboarding is fast, and training the bot is easy even with a lot of information. For our end users, the experience is smooth, the answers are accurate, and it significantly reduces friction. It's been a practical, scalable tool that we highly recommend."
Make customer experience your competitive edge
Use Chatbase to deliver exceptional support experiences that set you apart from the competition.
No credit card required