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Chatbase is now GDPR compliant

Yasser Elsaid

Yasser Elsaid

on Mar 18, 2024

2 min read

Today, we’re excited to announce that Chatbase has achieved compliance with the General Data Protection Regulation (GDPR)! This step forward enhances our dedication to data protection and privacy, solidifying the trust that businesses have in using our AI chatbot builder.

Our Commitment to Your Data Privacy and Security

Understanding the critical nature of data privacy and security, we’ve taken comprehensive steps to ensure Chatbase meets GDPR requirements. For detailed insights into our security practices and measures, visit our Trust Center.

Benefits for Our Users

  • Improved Data Security: With GDPR compliance, we assure the highest level of security and confidentiality for your data. Our efforts range from encrypting data to maintaining strict access controls.
  • Increased Transparency and Control: Our Trust Center clearly details our security infrastructure, organizational security, and the sub-processors we engage with.
  • Ongoing Commitment to Security: We pledge to keep evaluating and enhancing our security measures to not only comply with current regulations but also to prepare for future requirements.

The Next Step in Our Security and Privacy Journey

As part of our ongoing commitment to security and privacy excellence, the next step for Chatbase is achieving SOC 2 Type 2 certification. This will further demonstrate our dedication to maintaining high security standards for our services, ensuring that our processes and controls are rigorously evaluated and validated against industry best practices.

The Importance of GDPR Compliance

Achieving GDPR compliance is about providing a secure framework for handling customer data. It reflects our commitment to exceed industry standards, offering assurance to our users and their customers.

Build with Confidence

Our team is ready to assist you in making the most of Chatbase, helping you to build powerful and compliant AI chatbots confidently. We are committed to continuously improving our security and privacy measures, ensuring we meet the evolving needs and regulations.

More Information

For more details about our approach to security, the steps we’ve taken towards GDPR compliance, and how we protect your data, please visit our Trust Center. Your trust is crucial to us, and we aim to strengthen this bond by prioritizing the safety and privacy of your digital interactions.

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