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The 5 Best Easy-to-Use Chatbots for WordPress Websites

Maxwell Timothy

Maxwell Timothy

on Apr 16, 2024

13 min read

Chatbots are an incredibly popular tool for websites. If you Google “customer support chatbots for WordPress,” you'll be overwhelmed with the amount of options you find. They're free options, premium options, simple options, complex options—you’ll find them in different “flavors” and styles.

It's actually a good thing that consumers get to have so many options to choose from. More options increase the chances of finding a chatbot solution to meet your unique needs. But there's one set of problems that keeps stalking a lot of people in need of chatbots for their WordPress website—simplicity, pricing, and ease of use.

While some people need chatbots that come packed with entire CRM infrastructures, some just need a chatbot that can handle all the key customer support functions. They need something that can handle conversations intelligently, collect leads when needed, and provide a comprehensive analysis of customer interaction and other key features. Not everyone wants to pay for an entire CRM toolset they may never use, they need chatbots that are fairly priced and cover the key things. And yes, they also need chatbots they can set up and deploy without unnecessary complexities.

Unfortunately, a huge number of chatbot solutions you can deploy on your WordPress website are plagued with precisely these kinds of problems. A lot of them are well built with enticing features but often come with a lot of sometimes unnecessary baggage that pushes up the prices into hundreds of dollars per month.

So, we did the research to identify some of the best and most price-efficient chatbots you can deploy on your WordPress website. The criteria are simple, it must be reasonably priced, possess the key features you'll need for a chatbot, and be easy to deploy on your WordPress website.

We've reviewed five of the best chatbots that fit the bill, and let’s walk you through the details of each.

1. Chatbase - AI-powered chatbot for WordPress websites

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Chatbase is an AI-powered chatbot solution you can set up and deploy on your WordPress website in just a few minutes. It's reasonably priced, comes with the features you'll need for a chatbot, and is easy to deploy on your WordPress website. Basically, it ticks all the right boxes for the job. Pricing starts at $19 per month with a free-forever option you can use to try out the chatbot features before you commit. This is significantly cheaper than most options in the market.

You don't need special technical skills or coding knowledge to build and deploy Chatbase chatbots. All you need to do is upload a few files, provide links to your data sources and Chatbase does the heavy lifting for you. You can complete the entire training and integration process in less than 30 minutes. Chatbase chatbots are powered by OpenAI's GPT-3.5, GPT-4, and GPT-4 Turbo AI models which are some of the most sophisticated AI tech in the market. This means Chatbase chatbots can handle conversations on a wide range of topics and can handle advanced conversational scenarios with ease.

Management is easy too. Chatbase has an easy-to-use dashboard that lets you easily manage your chatbots. Everything is intuitive; the functions and tools are laid out in a straightforward way and are easy to access and use. You can view chatbot usage, add more training data, edit chatbot settings, view detailed conversation reports, and make customizations like color changes to your chatbot's interface with ease.

What Makes Chatbase Chatbots Stand Out?

  • The ease of use is one of the best you can get anywhere
  • Pricing is quite friendly. It’s suitable for individuals as well as small and large businesses
  • It is quite scalable, you can start with a few dollars a month and scale up as your needs grow.
  • Several integration options. In addition to integrating your chatbot on your WordPress website, you can also integrate with automation tools like Zapier and Make.com, messaging apps like WhatsApp and Slack, and so much more.
  • No unnecessary complexities. Everything is simple, clean, and easy to understand. You don’t need long tutorials to understand what to do.
  • Extensive language support. Chatbase supports up to 95 global languages ensuring you don’t lose international customers.

How to add Chatbase Chatbots on WordPress

Adding Chatbase Chatbots on WordPress is quite easy. Simply go to your plugins manager on WordPress and search for Chatbase. Once you find it, click on the 'install' button to install it and then activate it on your WordPress website.

After activating the plugin, head over to your WordPress dashboard and click on Settings > Chatbase Options.

You should find a text box to enter your Chatbase chatbot ID. Head over to the Settings tab on your chatbot dashboard, copy your chatbot ID, paste it into the text box, and click Save Changes. Your chatbot should be added to your WordPress site. Simply right

Alternatively, to exercise more control over your bot, we’ve made a comprehensive guide on how to integrate Chatbase Chatbots on WordPress. Check it out for a detailed walkthrough.

2. Collect.chat

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Collect.chat is an easy-to-use chatbot solution that lets you create and deploy rule-based chatbots that can be used to automate various types of tasks. With Collect.chat you can automate tasks such as collecting email addresses, capturing customer feedback, conducting surveys, scheduling appointments, answering customer questions, and much more. It is a reliable chatbot solution for businesses of all sizes. It has a colorful and very intuitive interface that makes it very easy to design and customize your chatbot. It features several customization options making it easy to mold the chatbot to align with your business goals. It also comes with a lot of pre-made chatbot templates and components that you can use as a starting point for your bot.

The chatbot features an intelligent branching logic feature that allows users to program what happens when a customer takes certain actions. Basically, if action A happens, do this, and if action B happens, do this instead. Depending on your needs, you should be able to get everything up and running between 45 minutes and a few hours. With a starting price of $29 per month, Collect.chat is still a relatively affordable solution.

What Makes Collect.chat Chatbots Stand Out?

  • Budget-friendly. Although not the cheapest of the bunch, Collect.chat is still reasonably priced.
  • Lots of customization options. Collect.chat makes it easy to customize your chatbot to align with your brand's style.
  • Several integration options. In addition to WordPress, you can integrate your Collect.chat chatbot with third-party apps like Zapier, Google Sheets, MailChimp, and Google Analytics.
  • Quite easy to use. The interface is intuitive and laid out in a way that gives you an idea of what to do without reading an entire world of documentation.

What we don’t like

  • It is not AI-powered and is mostly a rule-based chatbot. This means that it will only answer questions it is programmed to answer. Also, every interaction it has with users has to be designed manually ahead of time
  • The free plan is very limited. You can’t do much with it nor can you extensively test the platform features without upgrading to a paid plan.
  • Collect.chat does not have a live chat option

3. BotPenguin

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BotPenguin is a part rule-based, part AI-powered chatbot builder that you can effortlessly set up on your WordPress website. It comes with several exciting features that can help you automate customer support, lead generation, and other related tasks with a few clicks. Like all the options we’ve chosen on this list, BotPenguin is fairly priced and is relatively easy to configure and deploy.

Apart from using it on your WordPress website, BotPenguin has several other integration options including Zapier, Zendesk, and HubSpot. It has an easy-to-use drag-and-drop interface with lots of components you can use to design your conversation flow. It also has AI features that can help you train the AI chatbot with your own data. You can use data from your website, files, or Notion database to train your BotPenguin chatbot.

What Makes BotPenguin Stand Out?

  • BotPenguin prices are budget-friendly and quite flexible.
  • There are a lot of customization options to choose from.
  • BotPenguin allows you to train your chatbot on your own data
  • It features some of the primary integration options you’ll likely need
  • The ease of use is impressive. Despite being mostly a rules-based chatbot, you should be able to configure and set it up in a few hours.

What we don’t like

  • While the AI features are available for initial use, to continue leveraging them beyond a certain point, you'll need to set up API integrations within BotPenguin.
  • It's important to note that AI capabilities are not the primary focus or the most prominent aspect of BotPenguin.
  • Although BotPenguin is a relatively user-friendly interface, the complexity can escalate rapidly if you aim to scale up usage by incorporating additional add-on features and functionalities.

4. Botsonic

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Botsonic is another great WordPress chatbot platform with a very simple yet effective set of features. It is fairly priced, has a user-friendly interface, and has useful features you’ll appreciate. It has a lot of integrations to choose from and is powered by some of the best AI technology available.

It is suitable for both personal and business use. You should be able to get the Botsonic chatbots up and running in no time without the need for any special technical skills.

What Makes Botsonic Stand Out?

  • Botsonic offers budget-friendly and flexible pricing suitable for all users.
  • There are a lot of customization options to choose from.
  • With Botsonic, you can train your chatbot with your own data
  • It offers several integration options that make it easy to connect with other apps.
  • It is relatively easy to set up and use. We could set up and deploy a Botsonic chatbot in just a few hours.

What we don’t like

  • Some of its advanced features can be a bit confusing for beginners and require technical skills to deploy.
  • Useful add-on features can become costly for the users.
  • WordPress integration is only available on paid plans.

5. Tidio

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Tidio is a comprehensive chatbot solution that works seamlessly with WordPress websites. It is probably the most complex option on our list, but we included it because it is still fairly easy to set up and deploy on WordPress.

One of Tidio's standout features is its intuitive dashboard, which allows you to effortlessly create and customize chatbots using a range of triggers and templates. This automation helps you efficiently respond to customer queries and drive conversions without constant manual intervention. The chatbot is partly powered by AI which means it can handle a range of conversational scenarios.

What Makes Tidio Stand Out?

  • Seamless integration with WordPress, requiring no coding
  • User-friendly dashboard for managing live chat and chatbots
  • A large library of pre-made templates and triggers for automation

What We Don't Like

  • Tidio is the least expensive option on our list with subscriptions starting from $29 per month
  • Paid plans can be expensive for small businesses needing both live chat and chatbot
  • Limited language support for chatbots


What's the Best Chatbot for WordPress?

When it comes to choosing the best chatbot solution for your WordPress website, Chatbase emerges as one of the best options. This AI-powered chatbot ticks all the right boxes—affordability, ease of use, scalability, and advanced conversational capabilities.


Powered by OpenAI's state-of-the-art GPT models, Chatbase chatbots can handle a wide range of conversational scenarios with remarkable fluency. Yet, despite its sophisticated AI features, Chatbase maintains a user-friendly interface, making it accessible to users without technical expertise.

One of Chatbase's standout features is its pricing structure, starting at a mere $19 per month—one of the lowest you’ll find. Chatbase also has a free-forever option to try out the features. This affordability, coupled with its scalability, makes it suitable for individuals, small businesses, and larger enterprises alike.

Integrating Chatbase with your WordPress website is a breeze, requiring no coding knowledge. The intuitive dashboard simplifies chatbot management, allowing you to customize settings, analyze conversation reports, and even change the chatbot's appearance with ease.

With support for up to 80 global languages, Chatbase ensures that you never lose potential international customers due to language barriers. Its diverse integration options, including automation tools, messaging apps, and more, further enhance its versatility.

In a crowded market of chatbot solutions, Chatbase stands out as the most compelling option for WordPress users seeking a perfect blend of advanced AI capabilities, user-friendliness, and cost-effectiveness.

Ready to add a Chatbot to your WordPress? Sign up a free Chatbase account.

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