> ## Documentation Index > Fetch the complete documentation index at: https://chatbase.co/docs/llms.txt > Use this file to discover all available pages before exploring further. # Create a procedure > Creates a procedure on the live agent. It starts disabled; enable it with an update once every action its steps mention exists and is enabled. Publishing an older draft can remove it. ## OpenAPI ````yaml /api-v2-openapi.json post /agents/{agentId}/procedures openapi: 3.1.0 info: title: Chatbase API v2 version: 2.0.0 description: >- Chatbase API v2 - A robust, structured API for managing agents, conversations, and the helpdesk. servers: - url: https://www.chatbase.co/api/v2 description: Chatbase API v2 security: [] paths: /agents/{agentId}/procedures: post: tags: - Procedures summary: Create a procedure description: >- Creates a procedure on the live agent. It starts disabled; enable it with an update once every action its steps mention exists and is enabled. Publishing an older draft can remove it. operationId: createProcedure parameters: - schema: type: string minLength: 1 description: The agent ID example: 5QHA6VB-DIAbBhxwqxfdi required: true description: The agent ID name: agentId in: path requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/CreateProcedureBody' responses: '201': description: The created procedure content: application/json: schema: $ref: '#/components/schemas/Procedure' '400': description: >- The request body failed schema validation. Inspect the `details` object in the error response for field-level errors. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: VALIDATION_INVALID_BODY message: Invalid request '401': description: >- No Authorization header present. Provide a valid API key as a Bearer token in the Authorization header: `Authorization: Bearer `. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: AUTH_MISSING_API_KEY message: Authentication required '403': description: >- Your current plan does not include API access. Upgrade to the Basic plan or higher to use the API. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: SUBSCRIPTION_API_RESTRICTED_PLAN message: A Basic plan or higher is required to access the API '404': description: >- No agent matches the provided `agentId`, or it does not belong to the authenticated account. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: AGENT_NOT_FOUND message: Agent not found '409': description: >- Procedure names are unique within an agent, ignoring case. Choose a different `name`. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: PROCEDURE_NAME_TAKEN message: A procedure with this name already exists on this agent '429': description: >- Rate limit exceeded. Check the `X-RateLimit-Reset` response header for the Unix epoch seconds when the limit resets. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: RATE_LIMIT_TOO_MANY_REQUESTS message: Too many requests, please try again later '500': description: >- An unhandled server error occurred. If the issue persists, contact support with the `x-request-id` response header value for debugging. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: INTERNAL_SERVER_ERROR message: Something went wrong, please try again '503': description: >- Chatbase is undergoing scheduled maintenance and the API is temporarily rejecting requests. This is transient; retry after a short delay. Requests are rejected before any data is read or written, so no partial changes are applied. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' example: error: code: SERVICE_UNDER_MAINTENANCE message: >- The API is temporarily unavailable for scheduled maintenance, please try again later security: - bearerAuth: [] components: schemas: CreateProcedureBody: type: object properties: name: type: string minLength: 1 maxLength: 100 pattern: ^[^\n\r]+$ description: 'Name: 1 to 100 characters, no line breaks, unique within the agent' example: Refund a recent order trigger: type: string minLength: 1 maxLength: 500 description: When the agent should start the procedure, up to 500 characters example: The customer asks for a refund steps: type: array items: oneOf: - type: object properties: kind: type: string enum: - instruction text: type: string minLength: 1 maxLength: 1000 pattern: ^[^\n\r]*$ description: >- What the agent does, on one line. `@` plus an action name in lowercase, with `-` written as `_`, mentions that action; `{{variable}}` inserts a variable. example: Ask for the order number, then call @get_order required: - kind - text - type: object properties: kind: type: string enum: - branch branches: type: array items: type: object properties: condition: type: string minLength: 1 maxLength: 500 pattern: ^[^\n\r]*$ description: When this branch runs example: The order is older than 30 days steps: type: array items: type: object properties: kind: type: string enum: - instruction text: type: string minLength: 1 maxLength: 1000 pattern: ^[^\n\r]*$ description: >- What the agent does, on one line. `@` plus an action name in lowercase, with `-` written as `_`, mentions that action; `{{variable}}` inserts a variable. example: Ask for the order number, then call @get_order required: - kind - text minItems: 1 required: - condition - steps minItems: 1 maxItems: 5 otherwise: type: object properties: steps: type: array items: type: object properties: kind: type: string enum: - instruction text: type: string minLength: 1 maxLength: 1000 pattern: ^[^\n\r]*$ description: >- What the agent does, on one line. `@` plus an action name in lowercase, with `-` written as `_`, mentions that action; `{{variable}}` inserts a variable. example: Ask for the order number, then call @get_order required: - kind - text minItems: 1 required: - steps description: Runs when no condition matches required: - kind - branches minItems: 1 description: >- The steps in order. An `instruction` step is one line; in it `@` plus an action name in lowercase, with `-` written as `_`, mentions that action (`Order-Issue` becomes `@order_issue`), and `{{variable}}` inserts one of the agent's variables. A `branch` step runs the instructions of its first matching condition (1 to 5), or else `otherwise`; a branch cannot contain another branch. Up to 15 instruction steps in total, counting those inside branches. required: - name - trigger - steps Procedure: allOf: - $ref: '#/components/schemas/ProcedureListItem' - type: object properties: steps: type: array items: $ref: '#/components/schemas/ProcedureStep' description: The steps in order. required: - steps ErrorResponse: type: object properties: error: type: object properties: code: type: string description: Machine-readable error code message: type: string description: Human-readable error message details: type: object additionalProperties: type: string description: Field-level validation errors required: - code - message required: - error ProcedureListItem: type: object properties: id: type: string description: Procedure ID name: type: string description: Procedure name, unique within the agent status: type: string enum: - enabled - disabled description: Whether the agent can run the procedure. trigger: type: string description: When the agent should start the procedure example: The customer asks for a refund unavailableActions: type: array items: type: string description: >- Action mentions in the steps, such as `@refund_payment`, whose action is missing or disabled. While any is listed, the agent skips the procedure. It also skips the procedure on a channel where a mentioned action is switched off. example: - '@refund_payment' required: - id - name - status - trigger - unavailableActions ProcedureStep: oneOf: - $ref: '#/components/schemas/ProcedureInstructionStep' - $ref: '#/components/schemas/ProcedureBranchStep' discriminator: propertyName: kind mapping: instruction: '#/components/schemas/ProcedureInstructionStep' branch: '#/components/schemas/ProcedureBranchStep' ProcedureInstructionStep: type: object properties: kind: type: string enum: - instruction text: type: string description: >- What the agent does. `@` plus an action name in lowercase, with `-` written as `_`, mentions that action. example: Ask for the order number, then call @get_order required: - kind - text ProcedureBranchStep: type: object properties: kind: type: string enum: - branch branches: type: array items: type: object properties: condition: type: string description: When this branch runs example: The order is older than 30 days steps: type: array items: $ref: '#/components/schemas/ProcedureStep' required: - condition - steps otherwise: type: object properties: steps: type: array items: $ref: '#/components/schemas/ProcedureStep' required: - steps description: Runs when no condition matches required: - kind - branches securitySchemes: bearerAuth: type: http scheme: bearer description: API key from your account settings ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.